HELP & INFORMATION

FREQUENTLY ASKED QUESTIONS

What materials are AuraShynee jewellery pieces made from?

Contact AuraShynee for any product or material enquiries. AuraShynee offers premium-quality fashion jewellery crafted from durable materials with high-quality plating and elegant finishes. Each piece is designed to be stylish, comfortable, and long-lasting with proper care. Follow AuraShynee on Instagram for our latest jewellery collections and updates. Explore our latest jewellery collection in the AuraShynee Shop.

How long does delivery take?

Orders are typically processed within 1–3 business days. Delivery usually takes 3–7 business days for metro cities and 5–10 business days for other locations across India. Delivery times may vary depending on your location and courier service.

Can I return or exchange my order?

Returns are not accepted. Please refer to our Return & Refund Policy for complete details.

How can I track my order?

Once your order is shipped, you'll receive a tracking link or tracking number via email, SMS, or WhatsApp (depending on the courier partner). You can use it to check your order status anytime.

 

How should I care for my jewellery?

To keep your jewellery looking beautiful, avoid contact with water, perfumes, lotions, sweat, and harsh chemicals. Store it in a dry place, preferably in its original pouch or jewellery box, when not in use.

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