Cancellation Policy – AuraShynee
At AuraShynee, we always try to process and ship your order as quickly as possible. Please read our cancellation policy carefully before placing an order.
Order Cancellation
Customers can request order cancellation within 12 hours of placing the order or before the order is shipped, whichever is earlier.
Once the order is packed, dispatched, or handed over to the courier partner, it cannot be cancelled.
How to Cancel an Order
To cancel your order, please contact us with your order details:
Email: your email address
Phone/WhatsApp: your phone number
Website: www.aurashynee.com
Please mention your Order ID, Name, and Mobile Number for faster support.
Cancellation After Shipping
Once the order has been shipped, cancellation is not possible. In such cases, you may check our Return & Exchange Policy, if applicable.
Refund for Cancelled Orders
If your prepaid order is cancelled before shipping, the refund will be processed to the original payment method within 5–7 business days, depending on your bank or payment provider.
For COD orders, no refund is applicable because payment is collected at the time of delivery.
AuraShynee Rights
AuraShynee reserves the right to cancel any order due to product unavailability, incorrect pricing, payment issues, suspicious activity, or delivery location restrictions. In such cases, customers will be informed, and any prepaid amount will be refunded.
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